Nationally Accredited Course

Course Details

As you progress through your course you will be provided with the practical knowledge and skills to understand basic literacy skills to access the workforce and to participate in the various environments and agencies that must be navigated in day to day activities. There will be reading and assessment to undertake.

Please ensure you download and read the Learners Guide as it contains important information about the course.

Units of Competency

Consistent with the qualification packaging rules, the units listed below will be delivered for this qualification:

BSBCMM201 Communicate in the workplace
CHCDIV001 Work with diverse people
CHCVOL001 Be an effective volunteer *
HLTWHS001 Participate in workplace health and safety
CHCCOM001 Provide first point of contact
CHCCOM005 Communicate and work in health or community services
CHCYTH001 Engage respectfully with young people

* To achieve this qualification, the candidate must complete at least 20 hours of volunteer work as detailed in the assessment requirements of this unit