Nationally Accredited Course

Course Details

This course offers a comprehensive introduction to hospitality and develops your skills and knowledge preparing you for your start in the industry. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. Learn the basic skills to work effectively and safely, discover how to interact with customers and increase your hospitality knowledge and skills.

Please ensure you download and read the Learners Guide as it contains important information about the course.

Units of Competency

Consistent with the qualification packaging rules, the units listed below will be delivered for this qualification:

BSBTEC201 Use business software applications
BSBTEC303 Create electronic presentations
BSBTWK201 Work effectively with others
SITHIND006 Source and use information on the hospitality industry
SITHIND007 Use hospitality skills effectively
SITXCCS011 Interact with customers
SITXCOM006 Source and present information
SITXCOM007 Show social and cultural sensitivity
SITXFSA005 Use hygienic practices for food safety
SITXINV006 Receive, store and maintain stock
SITXWHS005 Participate in safe work practices
TLIE0009 Carry out basic workplace calculations
SITHFAB025 Prepare and serve espresso coffee